Frequently Asked Questions

We help homeowners and personal users with things like speed optimization, virus and malware removal, printer setup, password recovery, and Wi-Fi troubleshooting. 

IT Consulting helps you plan and optimize your technology so it aligns with your business goals and reduces risks. 

Managed IT Services are continuous support and management of your business’s technology — from security to backups to keeping all systems healthy — so you can focus on running your business instead of fixing tech issues.  

Many small businesses rely on technology every day but don’t have the time, staff, or expertise to manage it properly. Managed IT Services provide professional IT support and protection without the cost of hiring an in-house IT employee. 

Here’s why businesses choose managed IT:

1. Prevent Problems Before They Happen

Managed IT focuses on proactive monitoring and maintenance, not just fixing things after they break. This reduces downtime, crashes, and unexpected disruptions.

2. Predictable Monthly Costs

Instead of paying for emergency repairs, businesses pay a flat monthly fee, making IT expenses predictable and easier to budget.

3. Improved Security & Protection

Cyber threats target small businesses every day. Managed IT helps protect systems through:

• Security monitoring 
• Patch and update management 
• Backup and recovery planning 

This reduces the risk of data loss, ransomware, and breaches.

4. Less Downtime, More Productivity

When systems are monitored and maintained, employees spend less time addressing technical issues and more time focusing on their actual job responsibilities.

5. Expert IT Support Without Hiring Staff

Hiring a full-time IT employee is expensive. Managed IT gives businesses access to experienced IT professionals at a fraction of the cost.

6. Scalable as Your Business Grows

As your business adds users, devices, or services, Managed IT scales with you — without needing to rebuild your IT setup.

7. Technology Planning & Guidance

Managed IT isn’t just support — it includes guidance on:

• Hardware upgrades 
• Software choices 
• Security best practices 
• Long-term IT planning

Peace of Mind

Business owners don’t have to worry about updates, backups, or security gaps. IT is handled in the background, so they can focus on running their business.

Remote IT Support means one of our technicians can securely connect to your device over the internet and fix issues like Wi-Fi problems, email errors, or system slow-downs without visiting your location 

We provide security protection to defend your systems from threats and help secure your data from attacks and breaches. 

It’s a service that ensures your important files are safely backed up and recoverable if something unexpected happens. 

Yes — we offer custom website design and support to help you establish or improve your online presence. 

You can contact our support team by phone or online for help with your account or any technical issues you’re facing